Privacy Policy
Effective Date: July 4, 2026
Welcome to Zofico (“Zofico”, “Company”, “we”, “our”, or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit www.zofico.in, use our services, mobile applications, learning platform, or communicate with us.
By accessing or using our website and services, you agree to the practices described in this Privacy Policy.
1. About Us
Zofico is an online education and study abroad platform that provides educational services including but not limited to:
- IELTS Preparation
- PTE Preparation
- French Language Courses
- German Language Courses
- Spoken English Programs
- TOEFL, GRE, GMAT, SAT & Duolingo Preparation
- Study Abroad Counselling
- University Admission Assistance
- Visa Guidance
- Scholarship Guidance
- Educational Loan Assistance
- Career Counselling
- Live Online Classes
- Mock Tests
- Learning Resources
2. Information We Collect
We may collect the following categories of information:
Personal Information
- Full Name
- Mobile Number
- Email Address
- Date of Birth (where required)
- Country of Interest
- Preferred Course
- Preferred Study Destination
- Academic Qualifications
- Work Experience (if applicable)
- Language Test Scores
- Communication Preferences
Payment Information
When you purchase a course, payments are processed through secure third-party payment gateways. We do not store your complete debit card, credit card, banking, or UPI credentials on our servers.
We may retain transaction references, payment status, invoice details, and order history for accounting and support purposes.
Documents
For admission or visa-related services, you may voluntarily provide documents such as:
- Passport
- Educational Certificates
- Resume/CV
- Statement of Purpose (SOP)
- Visa Documents
- Identity Documents
These documents are used only for providing requested services.
Technical Information
We automatically collect:
- IP Address
- Browser Type
- Device Information
- Operating System
- Session Information
- Referral Source
- Website Usage Statistics
- Cookies and Similar Technologies
3. How We Collect Information
We collect information when you:
- Register on our website
- Fill enquiry forms
- Book a free demo class
- Contact our counsellors
- Purchase a course
- Join webinars
- Download study materials
- Subscribe to newsletters
- Participate in surveys
- Contact customer support
- Use our learning platform
- Use our mobile application
- Communicate through WhatsApp, email, phone, or social media
4. Why We Use Your Information
Your information may be used to:
- Provide educational services
- Deliver online classes
- Schedule demo sessions
- Process payments
- Generate invoices
- Verify your identity
- Respond to enquiries
- Provide counselling services
- Recommend suitable courses
- Assist with admissions and visa processes
- Improve our website and services
- Send important service updates
- Provide technical support
- Conduct internal analytics
- Prevent fraud and misuse
- Comply with legal obligations
5. Marketing Communications
With your consent, we may contact you through:
- Phone Calls
- SMS
- Push Notifications
- Social Media
These communications may include:
- Course Updates
- Special Offers
- Webinars
- Free Resources
- Admission Alerts
- Visa Updates
- Educational Events
You may opt out of promotional communications at any time by contacting us or using the unsubscribe option where available.
6. Cookies
Our website uses cookies and similar technologies to:
- Improve website performance
- Remember user preferences
- Analyse visitor behaviour
- Enhance user experience
- Measure marketing effectiveness
You can disable cookies through your browser settings, although some website features may not function properly.
7. Sharing of Information
We do not sell or rent your personal information.
We may share information only when necessary with:
- Payment Gateway Providers
- Learning Management Platforms
- CRM Systems
- Email Service Providers
- SMS & WhatsApp Communication Providers
- Cloud Hosting Providers
- Admission Partners
- Universities and Colleges (only with your authorization)
- Visa Processing Partners
- Educational Loan Partners
- Government Authorities when legally required
All third-party partners are expected to maintain reasonable standards of data security.
8. Data Security
We implement appropriate technical and organizational measures to protect your information, including:
- Secure servers
- SSL encryption
- Restricted employee access
- Password-protected systems
- Regular software updates
- Security monitoring
While we take reasonable precautions, no internet transmission or electronic storage method can be guaranteed to be completely secure.
9. Data Retention
We retain your information only for as long as necessary to:
- Deliver our services
- Maintain student records
- Comply with legal obligations
- Resolve disputes
- Prevent fraud
- Meet accounting and taxation requirements
When information is no longer required, it is securely deleted or anonymized where practicable.
10. Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Update your details
- Request deletion of eligible data
- Withdraw consent (where applicable)
- Object to certain processing activities
- Request information regarding data processing
To exercise these rights, please contact us using the details provided below.
11. Third-Party Websites
Our website may contain links to external websites, universities, payment gateways, or other third-party services.
We are not responsible for the privacy practices or content of those external websites. We encourage users to review their respective privacy policies before sharing personal information.
12. Children's Privacy
Our services are intended for students and adult learners. If personal information relating to a minor is collected, it is expected to be provided with the consent of a parent or legal guardian where required by applicable law.
If we become aware that information has been collected inappropriately, we will take reasonable steps to delete it.
13. International Users
If you access our website from outside India, you acknowledge that your information may be processed and stored in India or other jurisdictions where our service providers operate.
14. Legal Compliance
We may disclose personal information when required to:
- Comply with applicable laws
- Respond to lawful requests from authorities
- Protect our legal rights
- Prevent fraud or illegal activities
- Protect users, employees, or the public
15. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time.
Updated versions will be posted on this page with the revised Effective Date. Continued use of our services after changes constitutes acceptance of the updated policy.
16. Contact Us
If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us.
Zofico
Website: www.zofico.in
Email: contact@zofico.in
Phone: +91 7009285956
Our support team will make reasonable efforts to respond to privacy-related requests within a reasonable timeframe.
